|Back Office Services|
|Call Center & CRM Services|
Telemarketing is the use of the efficient medium of telephone communication to market goods or services directly to prospective customers and/or to receive orders and inquiries generated from other advertising and promotions. In the form of direct marketing a salesperson uses the telephone to solicit prospective customers to sell products or services.
Telemarketing can be inbound or outbound. Inbound telemarketing is where customers instigate calls to the company for assistance when they want or need while the latter involves calls instigated by the company to prospective buyers for making a sale.
Professional telemarketing activities are conducted from call centers and BPOs. Telemarketing requires adequate leads generation and appropriate follow up action. Telemarketing is becoming extremely popular in the modern era, with the best and most affordable facilities available in India and Manila. Cheap, yet professionally trained labor is available in the mentioned countries.
Telegenisys has great acumen in generating leads and provides inbound and outbound calling services to our clients. Call Center outsourcing services such as increased calling capacity, global coverage, rapid inquiry response and increased data validity, are also available and is defined in a cost effective environment.