Document Security The recent stories about how easily the NSA itself was tripped up share a common theme. The maintainers of the secure documents trusted their techies too much. They had to trust the techies because the systems that they counted on to secure their...
When NASA launches a rocket, they have a countdown. This is a useful warning for personnel to stand clear, but more importantly it's a checklist of steps to take. For example they need to ensure that the rocket is fully fueled before the engines are started. Marketing...
There has been a lot of media coverage about staples opening "mini-post offices", but I've actually visited one. I was under no illusions that the store I was visiting was some sort of USPS facility(USPS delivery). There was a banner announcing the availability of...
Vision required to define how virtual and physical processes interact At Telegenisys we get calls from small to medium size business managers who have a small part of their operations that have now become big problems for them. It's an incidental part of running their...
A Spanish manufacturer was selling Bluetooth headsets through US retail stores. Customer satisfaction was low with lengthy wait times to speak to agents for support. The client contacted Telegenisys for immediate assistance. Our analysis determined that the best...
In an entrepreneur magazine, Nancy Mann Jackson points out the advantages of using freelancing websites for small jobs but fails to distinguish this from business process outsourcing. Outsourcing versus freelancing The freelancing sites are excellent choices to find...
Only one year left to implement ICD-10 healthcare coding system Sammy aboud of BCC has a suggestion to handle the expected increase in insurance denial rates that will come as hostpials struggle to change all of their practice to the brand new ICD-10 Healthcare Coding...
The secure outsourced payment process Any outsourced process that involves credit card payments will need to consider the payment card Industry data security standard (PCI-DSS). This is obviously an issue for toll-free infomercial order taking, but can also apply in...
Data reduction is a science and an art. Our data reduction crews analyses movements of vehicles by type over segments of roads to create data models that can be used for complex, highly accurate statistical analysis of traffic patterns. State and city transportation...
Currency Conversion Makes Outsourcing Better Deal Is the Indian rupee free-fall is making outsourcing more appealing? If it was cost-effective before, it's even more so today with the buying power of the world's most powerful currency the almighty US dollar. Near term...
