Insurance process outsourcing firm: Customer satisfaction made easy With thousands of customers requiring urgent help and support on a daily basis, achieving and sustaining desired customer satisfaction levels have become quite difficult for insurance companies and...
Customer service outsourcing firm - Why reducing "call-wait" time Is necessary? Most businesses provide toll-free service numbers to make it easier for their customers to seek solutions for their problems and issues. In reality, however, things do not work exactly as...
Having made the critical decision to choose B2B telemarketing services outsourcing projects, businesses often assume that they have done their part and can afford to sit back and relax. In reality, however, that does not always work in favor of businesses because...
Make a list of the top 10 businesses and just spend some time on identifying the success formula of each. What do you think is common between most of them? If you are earnest enough, it will not take you long to realize that each of these businesses provide dedicated...
With the domino effect taking control after the fall of financial giants such as Lehman Brothers, Bear Stearns, Freddie Mac, Fannie Mae, Merryl Lynch, AIG, WaMu, optimism in the business community has certainly taken a severe beating. However, there's always a silver...
Call center service outsourcing can help businesses stay ahead of the competition It may be akin to reverse engineering, but that is irrelevant because what ultimately matters is the proven ability of call center services outsourcing to provide that much-needed...
Telemarketing services outsourcing firms managing rising stress levels poses a challenge Telemarketing has always been a tough job and now that most telemarketing projects are being outsourced, the onus is on telemarketing services outsourcing firm to overcome...
Originally it was just meant for resolving customer problems and issues, but due to increasing competition, technical support services outsourcing has now acquired a completely different dimension and that too a more dynamic one. Technical support services outsourcing...
"Plenty" - we would say. And we are not overstating things here because the facts clearly indicate that in the existing customer service outsourcing market, around 34.7% of the overall demand is being generated by SMEs (Small & Medium Enterprises). What makes us...
Data entry process outsourcing and its contribution to the World Wide Web If you have ever wondered how such large volumes of data and information has been made available to users on the World Wide Web, data entry process outsourcing might provide you the right...
