Qualms arise over outsourcing electronic medical records, WSJ Nishant Verma, vice president at Bangalore outsourcing firm Tholons Inc., says U.S. hospitals still haven't crossed an "emotional barrier" when it comes to sending tech work overseas. "Though it is never...
While the 2Q10 Global TPI Index shows a 13 decline in the global outsourcing market over the past year, it does indicate impressive gains for outsourcing in the Travel, Transportation and Hospitality industry. As Telegenisys has been supporting this industry from day...
A new study of almost 3000 hospitals found that simply slapping electronic records onto an existing system did nothing to improve care. Hence the need for Telegenisys to verify and correct the records after conversion.
Quality management methodologies such as Six Sigma have gained universal applicability and most businesses today consider it as the last word in quality assurance. Applicable for almost all types of business processes, the basic premise of six sigma is to achieve a...
Insurance process outsourcing firm: Customer satisfaction made easy With thousands of customers requiring urgent help and support on a daily basis, achieving and sustaining desired customer satisfaction levels have become quite difficult for insurance companies and...
