Business process outsourcing blog

We've added a quickstart guide to publishing on the Kindle platform using the OpenOffice suite. Amazon's own guide covers MS Word but leaves out many critical steps.

The economist and Everest group report that while outsourcing activity is down from the United States, the big economies of Europe are picking up the slack. Part of this is due to economic problems in the USA, but a large part of it involves reducing the size and...

Lockheed Martin confirms attack on its IT network. Lockheed Martin and RSA are serious players in network security. If they can be hit then your company can be hit. How then can outsourcing lower your risks instead of increasing them? We have been very serious about...

Patrick Gougeon writes in the Financial Times "Outsourcing, a key aspect of globalisation and the root of major organizational changes, is now recognized as an aggravating factor of companies’ ability to manage risk well. The practice results in the direct...

Bank systems and technology writes:Vendors have now begun offering on-demand procurement tools, which do not involve software for purchase but are accessible via a secured web link. On-demand offerings thus involve low cost of ownership, fast start-up/implementation,...