Business process outsourcing blog

In layman's terms, business process outsourcing can easily be defined as a strategic business deal, because it does help in achieving targeted business goals and objectives. However, if we properly analyze some of the most successful outsourcing contracts, it won't...

Initially a small group, mainly comprising of medical transcription firms and call centers, the business process outsourcing industry has come a long way. Over the years, this dynamic industry has grown in both size and stature, something that is necessary for the...

The comparison may seem a bit unrealistic, but it is certainly applicable because just like an insurance policy, business process outsourcing also helps in protecting business interests. This is especially true when it comes to providing adequate protection against...

When the term "offshore outsourcing" is mentioned, most people generally associate it with cost savings and efficiency improvements. Not that there is anything wrong in making such associations, but the point is that do these basic benefits represent all that is there...

Most people may still associate the Indian BPO industry with cost-savings, but the reality is that the industry is doing a lot more than just helping businesses save operational costs. It's not that providing costs savings to clients has become insignificant; as a...

Since its inception, the Indian BPO industry may have been delivering improved results year after year, but just like any other industry, it too has some of its own specific issues and problems. Keeping in mind the urgent needs of the industry such as secure transport...