Business process outsourcing blog

What many entrepreneurs fail to realize is that while they may be good with their core business skills, they are lacking in terms of lead generation and contact discovery. In-house lead generation is often a time consuming and high-cost proposition and outsourcing...

Online marketers have relied heavily on interrupt marketing to get their message out to potential customers. This method has since proved ineffective and the trend has shifted towards content marketing and lead generation services. This trend was noted in a recent...

Outsourcing your business processes can be a beneficial, yet risky decision. As you cede a portion of your daily operations to another company, the opportunity arises for things to go wrong and you may start thinking is outsourcing a security risk? Of course, more...

The changing storage landscape ‘An early-morning fire gutted a section of the Spanish town courthouse, several hundred court documents have been completely destroyed never to be regained.’ This is an excerpt from a news item in the Caribbean1, but it is easily...

The Importance of customer service Your clients are looking for more than just a high-quality product or service. You may have your product offerings perfected to a tee, but without this one vital component, you're not likely to get return business. Any idea of what...