Business process outsourcing blog

Costs Associated with hiring additional Staff Investopedia estimates that costs associated with hiring a new employee can reach upwards of $70,000. With each new team member, you bring on you'll need to not only pay a salary but also provide a benefits package that...

If you're an entrepreneur that has taken the plunge and started your own business (Startups), congratulations! You have bravely confronted a need and brought your own solution to the table. As your business continues to grow, you'll bring on other like-minded...

Competition is fierce in business. If you want to see your customers and clients return time and time again, you’ll need to set your business apart. The company that does the most to provide a positive customer experience is most likely to enjoy continued success. A...

It’s no secret that many successful businesses today benefit greatly from the use of business process outsourcing. BPO services providers allow for their clients to focus on their core competencies while tasks that fall outside of those disciplines.  As a result,...

The benefits of business process outsourcing are well documented. Organizations seeking to increase the efficiency and cost effectiveness of their back office processes will contract this work out to third-parties while the client focuses on its core competencies...