Every transformation of a data set runs the risk of corruption, but business processes need consistent layouts and data catalogs. Don’t take the risk of an OCR error being “corrected” into what looks correct. Instead look for a partner who will work with you to understand how you will use the data and your security and accuracy needs.
Outsourcing data entry services
Outsourcing IT services with viable logistics support for Data Entry and Case Management, Telegenisys excels in business process outsourcing of data entry services. Our formula for a successful project includes a careful weaving of process management support and complete physical and electronic data security. Our data entry services have been deployed across a variety of fields including medical case management, document management, data reduction from graphic sources, GIS data mapping as well as support management functions. All Telegenisys data entry products are conducted in a very efficient and transparent manner, providing the best service for our clients.
Process management support
Telegenisys prides itself in creating process descriptions which give origin or further refine the service level components into an SLA (Service Level Agreement.) SLA components, along with current process documentation, are consolidated into a service delivery strategy. For each SLA, an automated or audited “performance metric” is created to ensure a transparent and easy-to-manage process for each of our clients.
Physical and electronic data security
Telegenisys has worked hard to achieve compliance with one of the most stringent standards in data security—HIPAA (Health Information Portability Act.) HIPAA compliance was confirmed through an independent audit, which verified that Telegenisys provides adequate administrative, physical, and technological security for all of its data. Telegenisys is also listed in the UK Data Controller registration.
Client systems integration
Telegenisys supports data entry needs using multiple 2 MB E1 links in a redundant architecture. A high grade Virtual Private Network (VPN) is often used to implement proper security measures. On other cases, customized security layer support with tunneling options are used to engage the client systems directly.
Large deployed solutions
HIPAA compliant case data input
For the last six years, Telegenisys has worked closely with a company that updates customer contact information for major insurance carriers. Telegenisys provides this client medical data entry services including system updates, research and compliance reporting to meet highly specialized product that this field demands. During our time with this client, we have routinely processed thousands of similar requests each month.
HIPAA compliant medical records retrieval services
Telegenisys has provided data entry services to a medical records retrieval company for the past three years by making calls and updating case data for medical record requests. Telegenisys expedites recovery of medical records for the client while updating users and clients regarding the status of a particular case. Thousands of cases are processed by our team on a daily basis.
Performance metrics
Another client of Telegenisys requires analysis of GIS data to map highways, roads and ramps on their systems using detailed imagery for utmost accuracy. The data that is provided to the client is then used to create the basis for traffic modelling. Data entry services experts & analysts at Telegenisys provide timely and accurate overlays on maps that be used to ensure model compliance with imagery.