Computer phone support

Home > Computer phone support

Computer phone support

Computer phone support helps users with their PC-related issues via telephone. The customer simply needs to contact the customer service hotline to quickly receive solutions to their computer problems, diffusing any frustration that the customer may have with the product.

While agents and customer discuss the issue over the phone, the agent can take control of the computer via remote access, resolving the issue and any other concerns the caller may have. Customers will be pleasantly surprised as their computer is quickly fixed by a friendly support agent representing the manufacturer.

The quick resolution time that computer phone support provides improves the customer’s experience with the product as well as the perception of the product manufacturer. In addition to providing a solution to technical issues, a primary goal of support is to mold the customer’s image of the company.

Telegenisys provides clients with computer phone support for their clients as part of its technical support offering. Telegenisys is committed to providing the best possible support to your customers, going the extra mile to ensure that your customers have the best possible support experience.

Telegenisys blogs

Telegenisys managers host moderated blogs with updates weekly or more often. We hope you will enjoy our blog streams.
Talent Outsourcing: More Than Just Cost-Cutting

Talent Outsourcing: More Than Just Cost-Cutting

In today’s globalized economy, outsourcing has become an integral part of business strategy for organizations of all sizes. By leveraging external expertise and resources, companies can optimize operations, reduce costs, and focus on core competencies. However, the...
Read More
Wages are going up, how is your productivity

Wages are going up, how’s your productivity?

CNN Business reports that wages next year will see their “highest expected annual jump in 15 years,” [1]and this is on top of inflation and interest rate shocks. In order to remain competitive small to medium-sized businesses need to increase the productivity of their...
Read More
Recruitment Challenges 2022-scaled

Is it too late to hire new employees in 2022?

The U.S. Small Business Administration, Office of Advocacy reported in June 2022 that private sector employment was only half a million below the level reached before the COVID-19 pandemic. [1] However Katie Bach of the Brookings Institution estimates that as many as...
Read More
Traffic analysis and data modelling

Keeping Self-Driving Trucks on the Road

I bicycle a little faster than other people, and that's a big problem for every American. I've opted into Google's Location History tracking on my phone and hence the past trips I've taken show up in Google Maps Timeline. These show the routes I've taken and my means...
Read More
outsource to india

Outsourcing to India | 2023 Definitive Guide

2023 Update IMF's Growth Forecast for India and the Role of Investment The International Monetary Fund (IMF) predicts India's growth at 5.9% for FY 2023-24 and an average rate of 6.1% over the next five years. To achieve sustained domestic demand-led growth,...
Read More
insurance database append

Insurance database append case study

Often insurance databases become outdated as people move, marry or change status. If they forget to update the insurance company they become difficult to reach. Telegenisys steps in with research that provides accurate data on their updated contact information....
Read More

Pin It on Pinterest